Aiea Auto Repair

1st timer at Pearl City Auto Works. Experience was awesome! 2 knowledgeable service advisors, Shay and Jenn, and auto technician, Keoki, explained everything thoroughly. Fixed my issue with the air conditioner and notified me of another small issue. Very professional. Mahalo 🤙🏽

I completely trust Pearl City Auto Works to take care of my baby! They run an ethical shop that presents you with useful info, but doesn't pressure you into rebuilding your car when all you had was a blown fuse. They're good people!👍🏼

Provided a free loaner while car was in the shop. Fast ans easy service.

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All I can say is WOW! What a professional experience from the phone call inquiry to the end result. I had white exhaust smoke issues which I initially thought was a coolant leakage in a damaged head gasket. In calling around other auto repair shops, everyone said they would not take on the issue because the down time is really not worth the time. One guy told me to buy a new engine. $19,000 price tag. No thank you. Corresponding with Shay to explain my issue , the willingness of them not locking me out without looking at the car to setting the appointment and daily updates with what they found and the time it would take to complete the repair. Speaking with Shay is like talking with your relative or best friend and just a pleasant person to communicate with. Keoki the technician, took the time to explain to me what the issues were and had a picture to show me what they fixed and what I needed to do to continue with improvement of the engine. Also a very pleasant person who could pass himself as a hotel concierge with the customer service he portrayed. I live in Kaimuki and the distance will never keep me from seeking service from them in the future!

First visit. Fast, Friendly, Clean environment, feed me :-) and the Mechanic was friendly too. I'm glad to know the my repairs will be documented in CarFax! I think I'll remain a customer. Oh Lois Hamasaki referred me. She spoke very highly of your service and trustworthiness. Mahalo Nui Loa.

First visit. Fast, Friendly, Clean environment, feed me :-) and the Mechanic was friendly too. I'm glad to know the my repairs will be documented in CarFax! I think I'll remain a customer. Oh Lois Hamasaki referred me. She spoke very highly of your service and trustworthiness. Mahalo Nui Loa.

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Always a pleasure to see the staff. They are very helpful and show extreme kindness.