Aiea Auto Repair

Outstanding customer service! I came to Pearl City Auto Works for help with a check engine light, although I knew there were other issues with my car. PCAW did a courtesy inspection, which helped me to prioritize repairs. Their estimates clearly list costs for parts and labor, and their prices are very fair. Erin and Shay communicate clearly every step of the way, and their responsiveness, friendliness, helpfulness, and follow-through is so appreciated. I'm grateful that I was provided with a free loaner car while my repairs were being done. My safety check is due next month, and they gave me a coupon for a free safety check. I'll continue to bring my car here. Thank you, Pearl City Auto Works!

Quick and very attentive to all customers! 2nd time bringing in my vehicle and they always do great job. Will schedule with them again for future maintenance!

The time to complete the job was spot on. This is the second time a component of the A/C has leaked. Hopefully the compressor doesn't give next. Hope I'm not spending a lot of money to keep this car running. The mechanics, at Pearl City Auto, are very good but the price of fixing an old car versus buying a new one needs to be taken into consideration.

My go-to place to bring our vehicles.

Excellent service!! Always keeps on track with customers.

Good service but communication could have improved. No invoice or cell about cost prior to work. Not a big deal, but I expected at least a call or text that told me an estimate. Only received a voicemail that my car was done. My phone sometimes doesn't show callers, so I missed it. Which is why I put text on my preferred communication method. Otherwise, great to work with, they did a good job.