Aiea Auto Repair

Happy as a clam with the way they handled this. I had been going elsewhere for maintenance, trying to avoid dealership. 12 months ago, did the oil and filter service at that "elsewhere". 2 months ago, noticed oil level rising (!), despite the fact that car leaks oil. No milky appearance to the oil, and no contamination in coolant reservoir, so one can assume not coolant related. Must be gasoline infiltrating. Oil blackening and smells burned and gassy. Also becoming thinner (less viscous). So I went back to "elsewhere" but they have health issues, and cannot take new work. We decided that it could have been a one time occurrence, and to change the oil ASAP and then observe it. I tried few nearby fast lube places, and was turned off by their inability to think outside of the box. Then I decided to do the job myself, but found that the drain plug had been over torqued and distorted by "elsewhere", and I simply could not remove the plug. PCAW was more than willing to do the job, and without flinching. They even let me supply the oil, filter, O-rings, and new drain plug. They charged a VERY reasonable rate, and they also reset the maintenance reminder and did a number of other checks. I could not be more pleased. If the oil level continues to rise, it will be sad, but that's life. They may help with the repair (fuel injectors?) or refer me elsewhere. I feel safe with them already. 1995 BMW 525i.

Employees are very helpful and accommodating with scheduling our needs.

Pearl City Auto works did a great job fixing my car - efficient, professional and courteous. I couldn't have asked for a better experience. I will definitely be back.

Always professional. Easy to make appointments. Good work

Fast services and reasonable price. Would defenetly come back again.

It is always a pleasure to have my car service at Pearl City Auto Works. Everyone is so friendly and the service is great. Thank you!

I am more than satisfied with the work they have done on my truck. The staff and Mechanic's are friendly and caring,

Great job as usual, and fast too.

Pearl City Auto Works is extremely professional and efficient. The service there exceeded all of my expectations. They did a great job on my car, and also diagnosed some additional issues and provided a recommended timetable for repairs. The service was quick, staff was knowledgeable and friendly. I will definitely go to them in the future for auto repair needs, and would not hesitate to recommend them to others.

My experience at Pearl City Auto Works was GREAT!! The staff is friendly and HONEST. Took my car in because the floor was totally soaked with water, they found the problem fast and didn't tack on or makeup any bull crap charges to get more money. I have already recommend them to a few people, and will definitely be back. Thank you Pearl City Auto Works for being so AWESOME!!