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5

Pearl City Auto Works' technical people are very professional, do excellent work and very patient when answering my questions. When found, they will inform me of areas on my car that needs repair and if possible, which problems are not serious so that they do not have to be worked on for now. They also recommend ways to keep my car in good condition.Their owner, Erin, and office staff is always friendly, explain the cost (which is reasonable) in detail and try very hard to give me an appointment as soon as possible. Erin also expects excellent work from her associates, that they conduct themselves professionally, and that their work area is always safe and clean. I want to go to a car repair shop that will give me top quality work, fair price, and where I feel I am being treated honestly. Pearl City Auto Shop is the place I have experienced this.

5

I was treated very well even tho I had not made an appr.

I'm so glad to hear this Jean. We look forward to treating you well in the future. Thank you so muchErin

- Pearl City Auto Works
5

The mechanics & staff at PCAW always bad ass!! Great service & excellent knowledge as usual! Mahalo!

Hey TinoWe just love you. You are such a pleasant customer. Thank youErin

- Pearl City Auto Works
5

Customer service, repair, and expertise were outstanding! Despite the new online technology and younger workforce (since my parent's generation), Pearl City Auto Works still provides the same honesty, hard work, great value, and smiles of the past. We want to personally thank Shay and Keoki for keeping to the highest standards in the automotive maintenance industry and look forward to visiting this business for generations to come!

Hey TroyWe are pleased to have served you with "old school" standards. We are glad to get such a great review. Thank you so muchErin

- Pearl City Auto Works
5

Really good service!! Excellent information on what was done and what needs to be done to keep the car in good running condition. I appreciate your honesty and being ethical with your customers.

HI FrancisWe appreciate your kind words and opinions. We are here in the future to give you the best service we can. Thank you so muchErin

- Pearl City Auto Works
5

Good job and excellent service! Being able to use a loaner allowed me to do errands while car was being serviced. Always courteous and knowledgeable.

Thank you for the compliment. I love to hear it. Thank you so muchErin

- Pearl City Auto Works
5

Always a pleasure to working with this company. They are fast, efficient and professional!

Hi SoniaIt's a pleasure to have you as a valued customer. We look forward to a great relationship in the future. Thank you so muchErin

- Pearl City Auto Works
4

I always have good friendly service. They are very accommodating. I do miss the Saturday hours. Since I am a Mon-Fri employee, I have to take a day off to get my car taken care of.

Hi WendyI'm so glad that we accommodated you to your liking. I do understand the hardship of us not being open on Saturdays anymore. We have loaner cars available, so maybe we can accommodate you so you don't have to take a day off. Please call us to make arrangements. Thank you so muchErin

- Pearl City Auto Works
4

Aloha,The service was very good and very professional.The gave a quick and accurate service quote.They called in a timely matter to notify me my, car was ready.I like the website it was very easy to use and access information.Henry

5

Always helpful and shows genuine concern and care

Hi JonellThank you for your kind words. Being genuine is very important to us. Thanks for taking notice. Thank you so muchErin

- Pearl City Auto Works
Pearl City Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pearl City Auto Works (808) 486-4848 if you have any issues in accessing any area of our website.