This was my first time at Pearl City Auto Works a month or so ago, and my experience here was great! The lady working at the front acknowledged us at all times and made sure we were updated on the process whenever there was a change or to let us know if our vehicle will take longer or less amount of time to be finished. It is smack dab in the middle of a shopping center with great local businesses, which is very convenient and nice to walk around and check out. There were alot of businesses that I did not know existed there. Then once my vehicle was done, the cost was better than the shops I called around Pearl City/Aiea and less than was estimated by the employee to get my reverse lights fixed on my 2004 Mazda 6! Overall, great shop, great prices and outstanding employees. We will definitely be coming back to get our other vehicles serviced here, along with our Mazda 6. I will also be recommending them to friends and family.