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4

They seemed very personable and knowledgeable. I was informed of other issues that would probably need attention in the future, but wasn't pushed to having them done. That, in itself, convinced me to return and have those other issues taken care of when my budget allowed.

5

Provided professional service. A few of the staff that I was engaged with were very helpful and courteous.

5

Excellent customer service.

5

Great experience.

5

My 4Runner needed some brake work but Servco didn't have an opening for 3 weeks. So I called PCAW (never used them before) and they gave me an appointment within a couple days. As it turned out, the most serious brake issue was a faulty ABS actuator which would have cost thousands for the part. PCAW took the effort to source a used unit for me which significantly reduced the cost of the repair. I liked their work and pricing so much that we brought the 4Runner back for some radiator and timing belt work. PCAW has provided great customer service...they always update me on the progress and the car is always ready on time. Their work is very good at a reasonable cost. Overall, I'm very satisfied and happy with PCAW and plan on using them for any future work. Well done, PCAW!!!

5

Service with a friendly vibe. Great mechanics and professionals all around.

5

I really appreciate your flexibility in allowing me to buy my own part since I wanted the lifetime warranty. Great job too on fixing the coolant and oil leak, which my last mechanic couldn't do. Thank you for everything!

5

Very professional.

4

Besides changing my timing belt, the source of the engine oil leak was found and fixed.

5

Very good.

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