Aiea Auto Repair

Friendly greeting upon entering the office, check in and let me know estimated time work to be completed. Alignment done and truck drives like new. Thank you Pearl City Auto works.

Took my car here for an oil change, and 5k miles later I decided to do an oil change with my friend, come to find out this shop broke my drain plug and sealed the hole with blue sealant and had to replace the entire oil pan with a different mechanic, they do not tell you if they break something and instead they cover it up to save their butts, I am never taking my car here ever again.

I took my car in near the end of October 2025, to get my AC fixed. I explained I was going on a 2 week trip and my husband would be the one to ccontact. While I was away, they contacted only my husband and arranged pick up of my repaired car with him. The service from everyone involved was courteous, professional and efficient. I even got a certificate for a free safety check! I'll be bringing my car here if I need any repairs.

So far so good ,changed oil rotated tires ,checked everything that was asked to do . Reasonable price,will be back.

We've been visiting this shop for years and have always had great experiences. Whenever someone asks for a recommendation, I confidently recommend Pearl City Auto Works. The staff genuinely treats customers like family, they are honest, and never try to sell us unnecessary services. Since my spouse travels frequently for work, this is the only shop they trust to handle our car while they're away. Recently, I had an issue and was concerned about some noises coming from our vehicle. I left a voicemail, got a callback within an hour, and given our situation, they worked with us to come in to ensure everything was okay. But, just like a sickly child walking into the doctor's office looking perfectly healthy, our car didn't make the noise when it was checked, haha. The staff suggested recording the sound and bringing it back if it worsened over the weekend, as they are closed then. Also, when they don't have loaners available, they have a very reasonably priced partnership with Enterprise if a rental is needed. I'm truly grateful to everyone there for their caring and professional service. Before finding this gem, we had horror story after horror story trying to find a good shop for our vehicle. Highly recommend them here for any service!

Always great service & my car is Healthy for its' age!

After taking my car elsewhere to get "fixed", 6 weeks later the same issue appeared. I had a feeling PCAW could find out exactly what was going on with my car. They were able to squeeze me in their already tight service schedule. The service was personable and honest. Greatly appreciate Service Tech, Keoki for putting in the time and effort to find the issue that the other place didn't invest the time to do so. He listened to my concerns and stayed in contact throughout. An explanation of the issue was given in detail. Highly Recommend!

Jenn, Shay and Keoki were helpful and friendly. I was able to obtain a loaner during my service, which was very helpful and convenient. Their service was timely and open about what needed to be done. I was informed my vehicle needs more work. They were not pushy about trying to make me get the work done at this time. They fixed what I came in for and I am very satisfied.