Aiea Auto Repair

Been to Pearl City Auto Works in the past. This time was as pleasant and satisfying as the last time. Shay and Erin were cordial as well as helpful. Comfortable and cool waiting room. Clean restroom. Reasonable wait time while my vehicle was being serviced. Excellent follow-up on additional recommended servicing. Kudos to PCAW. Keep up the good work!

Finding an honest and reliable auto repair shop isn't always easy, but Pearl City Auto Works has earned my complete confidence. The entire team is friendly, professional, and committed to providing exceptional service. Shay, Jenn, and Keoki deserve special recognition for their outstanding communication, attention to detail, and dedication to making every customer feel valued. The technicians consistently deliver high-quality work and the pricing is fair and reasonable. I highly recommend Pearl City Auto Works to anyone looking for dependable service and people who truly stand behind their work.

Communication was great throughout the repair. The cost was about what I expected. It was a little strange when I walked into the office to pickup my car, the lady behind the counter said let me call my customer first then I will wait on you. I stood there while she carried on a conversation for about 4-5 minutes. Another young lady walked into the office and took my payment and showed me my car.

Pearl City Auto Works consistently delivers outstanding service. From the front desk to the technicians, the entire team is professional, knowledgeable, and genuinely care about their customers. A special thank you to Shay, Jenn, and Keoki, who consistently go above and beyond with excellent communication, honest recommendations, and exceptional customer service. The quality of the work is outstanding, the repairs are done right, and the pricing is always fair and reasonable. I highly recommend Pearl City Auto Works to anyone looking for a trustworthy, dependable, and customer focused auto repair shop.

Today, I visited Pearl City Auto Works for the first time. I was truly impressed by how wonderful and professional the staff were. The repair isn't finished yet, so I can't comment on the cost or the quality of the work. Based on my first impression, I believe they are definitely trustworthy

Excellent communication and customer experience

Took my daughter‘s car in for a tapping noise that seems to be coming from her engine, The price that was needed to be done for this was a little more than what I wanted to pay for my daughter’s car, so I left it up to my daughter to see what she wanted to do. She didn’t have the money to fix this problem .So we ended up taking the car back with out any repairs.What I truly liked about this place they were really honest and upfront about everything. They did a full review of the car and showed all the issues that her truck had , with pictures of the problems, of now and what can happen if you don’t get this done. I really thought that they were really thorough. So thorough that I decided to take my car there to have them look at it and let me know all the issues of my car, which might be a couple . I would definitely Recommend Pearlcity Auto Works.

Everyone was really nice, waited for my car instead of dropping off. Time waiting was ok, office nice and cool and clean. Would use them again when needed

Always superfino service & staff. mahalo