Aiea Auto Repair

Pearl City Auto Works consistently delivers outstanding service. From the front desk to the technicians, the entire team is professional, knowledgeable, and genuinely care about their customers. A special thank you to Shay, Jenn, and Keoki, who consistently go above and beyond with excellent communication, honest recommendations, and exceptional customer service. The quality of the work is outstanding, the repairs are done right, and the pricing is always fair and reasonable. I highly recommend Pearl City Auto Works to anyone looking for a trustworthy, dependable, and customer focused auto repair shop.

Today, I visited Pearl City Auto Works for the first time. I was truly impressed by how wonderful and professional the staff were. The repair isn't finished yet, so I can't comment on the cost or the quality of the work. Based on my first impression, I believe they are definitely trustworthy

Excellent communication and customer experience

Took my daughter‘s car in for a tapping noise that seems to be coming from her engine, The price that was needed to be done for this was a little more than what I wanted to pay for my daughter’s car, so I left it up to my daughter to see what she wanted to do. She didn’t have the money to fix this problem .So we ended up taking the car back with out any repairs.What I truly liked about this place they were really honest and upfront about everything. They did a full review of the car and showed all the issues that her truck had , with pictures of the problems, of now and what can happen if you don’t get this done. I really thought that they were really thorough. So thorough that I decided to take my car there to have them look at it and let me know all the issues of my car, which might be a couple . I would definitely Recommend Pearlcity Auto Works.

Everyone was really nice, waited for my car instead of dropping off. Time waiting was ok, office nice and cool and clean. Would use them again when needed

Always superfino service & staff. mahalo

Friendly greeting upon entering the office, check in and let me know estimated time work to be completed. Alignment done and truck drives like new. Thank you Pearl City Auto works.

Took my car here for an oil change, and 5k miles later I decided to do an oil change with my friend, come to find out this shop broke my drain plug and sealed the hole with blue sealant and had to replace the entire oil pan with a different mechanic, they do not tell you if they break something and instead they cover it up to save their butts, I am never taking my car here ever again.

I took my car in near the end of October 2025, to get my AC fixed. I explained I was going on a 2 week trip and my husband would be the one to ccontact. While I was away, they contacted only my husband and arranged pick up of my repaired car with him. The service from everyone involved was courteous, professional and efficient. I even got a certificate for a free safety check! I'll be bringing my car here if I need any repairs.